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General
Feel free to share your idea with us! :)
If it's not already available in our shop, we might turn your idea into a product.
Just send us an email or reach out through our contact form.
Currently, not for single pieces.
We only offer custom prints for orders of 10 or more pieces per design, with a production time of 1–2 months.
Unfortunately, we do not offer custom printing for minifigures.
Yes, we ship worldwide to every country.
If an item is currently unavailable, it means we're working to restock it as quickly as possible.
It all starts with an idea!
The model is designed in a 3D program, and for more complex techniques, real test models are built to ensure functionality.
Then, the steps for the building instructions are outlined, and the required pieces for each step are assigned.
Finally, the instructions are prepared so they are easy to follow and build.
You can sell our products in your physical or online store.
Just send us an email with your requests and ideas!
Orders
You can check the status of your order in your account – it will be shown in green.
Additionally, we will send you an email notification with every status update.
You can find the tracking number in the order overview or directly within your order details.
We currently offer PayPal, Klarna, Visa, MasterCard, Amex, and bank transfer (money order).
You can change the delivery country anytime by clicking on the globe icon or during the checkout process in the shipping section.
Exact shipping costs will be calculated in the shopping cart.
For international deliveries, unexpected delays can sometimes occur.
Account
You can apply your coupon code directly in the shopping cart or before completing your order.
In your account, under your order, you can download the building instructions in the lower section.
You can update or change your address in your account settings.
You can also add additional addresses to manage different billing and shipping addresses.
You can change your password in your account settings.
If you've forgotten your password, you can click "Forgot password" in the login area to request a new one.
Click on the globe icon in the upper right corner to change the language and the shipping country.
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